The public's expectations towards the Casinos Austria and Austrian Lotteries Group are complex and challenging. With our business object, we are interacting in socially and economically important but also very sensitive area, which is why we have always taken our corresponding responsibility very seriously. "Gaming with Responsibility" is not just a slogan, it is the guiding principle for all our business activities.
Not only in Austria, but in fact all around the world, we have made a mark as a global leader in the implementation and further development of methods regarding player protection, anti-money laundering, data protection and privacy, anti-corruption, and in the field of CSR in the entire industry. With our comprehensive sponsorship activities and our commitment as a partner of various organisations, we fund sports initiatives as well as social projects and are among the most important sponsors in the fields of arts and culture in Austria.
CSR is not just a management system. All of our employees are encouraged to bring the principle of sustainability with them into their working environment, to recognise potentials and deficits and to actively contribute to the advancement in terms of sustainability. Therefore, the CSR report 2012/2013 places a special focus on our employees. Work-routine features show how they practice sustainability in their daily lives, e.g. as a production manager for new play slips, as head of the Responsible Gaming Division, or as a communications manager.
The report has been created in line with the GRI (Global Reporting Initiative) guidelines, which provide indicators for the three pillars of sustainability: economy, ecology/environment and social aspects. As early as in 2011, Casinos Austria and Austrian Lotteries have joined the UN Global Compact.
A progress report has been published in 2014.
Every month we hold a CSR meeting. The minutes and documents of this meeting are published internally and are therefore open to all of our employees. In 2010, we have also established a platform called "!deenforum" (loosely translated as “forum for ideas”) in our group-wide intranet. In this forum, all employees have the opportunity to submit their ideas and improvements for all business units and divisions quickly and unbureaucratically. Moreover, we regularly advertise “!deenchallenges” (idea challenges) in which all employees are invited to submit and discuss their suggestions and concepts for certain projects or topics.
In April 2013, we have initiated a corporate volunteering programme for all employees with the slogan "Good for Austria". Everyone who works at our company is released from work for one day each year in order to help out in various social commitment projects. In those projects, the other person is at the centre of the initiative, be it to spend a day with the elderly, with people with a handicap, with children or with others who need our help. In this programme we have been cooperating with long-standing partners like Caritas, LifeAid or the Austrian Red Cross Organisation.