Player Protection: Loyalty Programme
The Casinos Austria Glücks Card bonus programme allows you to enjoy special benefits at all 12 casinos. It is divided into three levels: RED, GOLD and PLATINUM.
RED CARD
you start with these advantages:
Enjoy the benefits:
- € 10 welcome bonus ticket
Welcome chips worth € 30 for only € 20 for the next visit - Earn lucky points and status points based on turnover
- € 10 birthday bonus when you check in
- Invitations and information (dining experiences, tournaments, etc.)
- Special treats and surprises (by post or email)
- Exclusive participation in prize games
- Participation in special lucky point promotions
- SUPER Day: 50% more lucky points on a day of my choice (once per year)
GOLD CARD
Advantages and additional these:
Enjoy even more benefits:
- Selected drinks according to the GOLD bar menu on the floor or at the bar
- SUPER Day: 75% more lucky points on a day of your choosing (once a year)
- € 10 welcome bonus ticket
Welcome chips worth € 30 for only € 20 for the next visit - Earn lucky points and status points based on turnover
- € 10 birthday bonus when you check in
- Invitations and information (dining experiences, tournaments, etc.)
- Special treats and surprises (by post or email)
- Exclusive participation in prize games
- Participation in special lucky point promotions
PLATINUM CARD
Enjoy all the benefits:
- Selected drinks according to the PLATINUM bar menu on the floor or at the bar
- Selected snacks according to the PLATINUM bar menu
- A surprise on my birthday
- Free parking (depending on availability and local circumstances)
- Free cloakroom
- SUPER Day: 100% more lucky points on a day of your choosing (once a year)
- Exclusive platinum event invitations
- € 10 welcome bonus ticket
Welcome chips worth € 30 for only € 20 for the next visit - Earn lucky points and status points based on turnover
- € 10 birthday bonus when you check in
- Invitations and information (dining experiences, tournaments, etc.)
- Special treats and surprises (by post or email)
- Exclusive participation in prize games
- Participation in special lucky point promotions
- Selected drinks according to the GOLD bar menu on the floor or at the bar
HOW DO I EARN POINTS?
WHEN DO I GET WHICH CARD?
| Glücks Card | Status Points |
|---|---|
| RED Card | until 2,000 |
| GOLD Card | from 2,001 |
| PLATINUM Card | from 20,001 |
How can I collect and redeem Lucky Points?
The Glücks Card is your PIN-secured game card with which you can play at the slot machines and collect lucky points. You can exchange the lucky points in the casino for reduced welcome chips and other attractive prizes such as dinner & casino vouchers ...
Lucky points are valid for at least 24 months (two years) from their acquisition. Once a year (as of December 30th), all lucky points that are older than two years automatically expire without any entitlement to a replacement.
A maximum of 3,000 lucky points can be earned per game day and participant. On special promotion days, lucky points earned can be multiplied by a profit factor, e.g. on our double days. Lucky points can be redeemed from the next game day.
BONUSES
€ 30 worth of welcome chips for € 25
€ 30 worth of welcome chips for € 20
€ 30 worth of welcome chips for € 15
€ 30 worth of welcome chips for € 10
€ 30 worth of welcome chips for € 5
€ 30 worth of welcome chips
€ 20 credit
€ 50 credit
€ 100 credit
Gourmet & Casino voucher for € 25
Gourmet & Casino voucher
Dinner & Casino voucher for € 40
Dinner & Casino voucher
THIS IS HOW I GET MY GLÜCKS CARD
Register on the website, log in. Under the heading “My Account” click on the “Start Activation” button and link your My Casino account at the casino reception by showing the barcode.
Application forms are available in all the establishments of Casinos Austria. Alternatively, complete the application and bring it with you on your next visit! Simply complete and print out the PDF form, hand it in at the reception, and you'll be given your very own Glücks Card. Our staff will be delighted to answer any questions.