Player Protection: 
Casinos Austria was already able to achieve fifth place in the “Business-to-Consumer” category in the first year it took part. It was also named the 2023 Newcomer of the Year.
Since it was founded in 1968, the Casinos Austria world offers all persons aged 18 or over exciting entertainment, serious gaming with player protection at the highest international level in a distinctive ambience. With their offerings, the twelve Austrian casinos are leading tourist enterprises and bring added value to many regions and thus contribute to value creation to an extent that goes far beyond their own turnover. Casinos Austria has also declared its objective to support institutions, initiatives and projects that benefit the people of Austria.
Thomas Lichtblau, Managing Director of Casinos Austria, had this to say: “That’s why we’re particularly pleased that we were able to make a persuasive impression right off the bat with our offer and that our exceptional casino experience is now receiving recognition across Austria with this Top Service Austria seal of approval. I would like to take this opportunity to extend a heartfelt ‘Thank you!’ to all our employees, who – with their tireless, guest-oriented efforts – have made this result possible.”
About Top Service Austria
Since 2015, “Top Service Austria” has been measuring and awarding customer experience and service quality in Austrian organisations of all sizes and industries. The basis for the award is a scientifically based survey of customers and management as well as additional audits. Only companies that reach the required minimum value are entitled to use the seal of approval.