The European Casino Association (ECA) is committed to responsible gaming and to resolutely combatting illegal gambling. It calls for appropriate preventive measures and the expansion of information and training measures. The standards set for responsible gaming enable members to incorporate player protection into their daily operations in a measurable and structured manner, as an integral element of their business practices.
In 2014, Casinos Austria was the first company in the world to be certified for its Responsible Gaming System under ECA standards. In 2020, our excellent level of player protection was once again confirmed by the independent Austrian Standards Institute as part of the re-certification process. This certification is again valid for three years. Eight sub-areas were intensively audited, including, in particular, the training of staff on the issue of responsible gaming, responsible advertising and information for casino guests.