Casinos Austria was the first company worldwide to boast a responsible gaming management system that was certified to European Casino Association (ECA) standards. The company’s responsible gaming measures were audited and certified by the Austrian Standards Institute. In the certification process, eight individual areas were subjected to a rigorous audit, including in particular the responsible gaming training provided to staff, responsible advertising and the information provided to casino guests.

Player Protection

The annual certification according to the GoodPriv@cy international data protection quality seal acknowledges the strict data protection and privacy policy of Casinos Austria and supports its continuous improvement. As the only gaming provider, Casinos Austria thereby also complies with the rules of conduct approved by the Federal Chancellery of the Republic of Austria in accordance with Art. 6 (4) of the Data Protection Act 2000 for state-licensed gaming operators.

Data Protection

Casinos Austria's quality management system is certified in accordance with the international EN ISO 9001:2008 standard and is audited annually by the external auditors of the Swiss Association for Quality and Management Systems (SQS).

SQS