Player Protection: Accessibility information
Accessible websites enable all people to have equal access to information and actively participate in digital life. They make an important contribution to social inclusion by ensuring that people with different disabilities can access the content and functions of websites without restriction.
To ensure this, special guidelines and standards must be taken into account when designing and implementing websites. These international standards are defined by the W3C (World Wide Web Consortium) in the “Web Content Accessibility Guidelines” (WCAG) and divided into three levels of compliance (A, AA, AAA).
WACA is an independent Austrian testing and certification body for web accessibility. The initiative conducts audits according to the compliance levels of the W3C guidelines and awards certificates in three grades: bronze, silver and gold.
Implementation of accessibility
We strive to make our websites accessible and consistently ensure that all our products and services that fall within the scope of the law are accessible.
Status of compliance with requirements
The website complies with the requirements of the Austrian Accessibility Act (Barrierefreiheitsgesetz – BaFG).
The following standards and guidelines were applied:
- Harmonised European Standard (EN) 301 549, Version 3.2.1
- Web Content Accessibility Guidelines (WCAG), Version 2.2, A and AA Levels
This website is partially compliant with Conformity Level AA of the ‘Web Content Accessibility Guidelines - WCAG 2.1’ and with the applicable European Standard EN 301 549 V 3.2.1 (2021-03) due to the following incompatibilities and exceptions.
Our measures to optimise accessibility
We are constantly implementing measures to improve accessibility and the user experience on our website. These include:
- We seek out external advice from experts in digital accessibility.
- The website has undergone independent external accessibility testing.
- Employees have been and continue to be made aware of and trained in the topic of digital accessibility.
- Accessibility requirements have been integrated into relevant internal processes (concepts, design, development, etc.).
- We conduct automated and manual tests internally.
- People with disabilities test the website for usability.
Details about accessibility
Fundamentals
- You can use the website without losing any information with assistive technologies.
- The website protects your privacy. The same applies to accessibility features.
- You can prove your identity or authenticate yourself on the website without any barriers. There are alternatives to biometric identification/authentication.
- Security and payment functions are accessible to all users.
Vision
The website works for users with limited or no vision. It does not require perfect vision or colour recognition. There are also alternatives to visual representation.
Fonts, contrasts, spacing
The font, font size and font type have been chosen to ensure good readability. Text and visual content have clearly recognisable contrasts.Texts are displayed with sufficient spacing between letters, lines and paragraphs.
The display on the website is customisable.You can configure these settings in your browser and/or operating system.
Alternatives to colour coding
There are alternatives to colour coding that are not dependent on colour. For example, the website displays the status not just with visuals, but also with text. The same applies to warnings and delivery notes.
Alternatives for non-text content
For content that does not consist of text, there are alternatives that do not require visual perception. For example, the website provides alternative text for photos, symbols and graphics. Videos contain an audio track that describes important visual content (audio description).
Magnification
You can enlarge the display of the content. You can configure these settings in your browser and/or operating system.
Keyboard operated
You can use and control the website with an external keyboard. This applies to all areas and functions. Navigation takes place in a logical sequence.
When you select interactive elements such as links or buttons using the keyboard, they are clearly highlighted (focus marker).
Support for non-visual output via screen reader / Braille display
You can operate and output all areas, content and functions of the app using the screen reader installed on your operating system. This is done either via an acoustic signal or tactilely via an externally connected Braille display.
Time limits
The website does not have any areas with time limits.
Headings and captions
The website contains meaningful, sensibly structured headings and labels.
Links
Links are clearly visible and labelled with meaningful descriptions.
Audio output
The website contains audio content in several places, such as audio descriptions in videos. You can pause, stop and adjust the speed and volume.
Hearing
The website works for users with limited or no hearing. It does not require any hearing ability. There are also alternatives for audio content.
Alternatives for audio content
There are alternatives for auditory output that do not require hearing abilities, for example, subtitles for videos, text versions for audio files and additional visual cues for auditory signals.
Mobility, range, strength
The website works for users with limited mobility. This also applies if you have difficulty reaching things or exerting yourself. You do not need these abilities to use the website.
Keyboard operated
You can use and control the website with an external keyboard. This applies to all areas and functions. Navigation takes place in a logical sequence.
When you select interactive elements such as links or buttons using the keyboard, they are clearly highlighted (focus marker).
Clickable areas
Clickable areas for interactive elements, such as links or buttons, are large and spaced at sufficient distances from each other. This makes them easy to access and operate.
Screen orientation
The website works with different settings. You can rotate your screen into landscape or portrait format. The display of areas, content and functions will adapt automatically.
No complex or simultaneous movements
The website functions without complex, path-based or simultaneous movements.
Time limits
The website does not have any areas with time limits.
Speech
The website works for users with limited or no speaking abilities. It does not require any speaking ability. There are also alternatives that do not require speaking ability.
Alternatives for speaking
For areas where speaking is required, there are alternatives that do not require this. For example, you can contact us not only by telephone but also in writing.
Cognitive, psychological, neurological, neurodivergent
You can use the website with limited or alternative cognitive, psychological or neurological abilities.This is also the case if you identify as neurodivergent.
Clear structures
The website is clearly structured.
Headings and captions
The website contains meaningful, sensibly structured headings and labels.
Links
Links are clearly visible and labelled with meaningful descriptions.
Comprehensible texts
The texts on the website are written in a way that is easy to understand.
Autofill functions
For frequently used fields, you can use the autofill feature of your browser and/or operating system, for example, for address or contact details.
Avoiding mistakes
The website has been designed to help you avoid mistakes.
Correcting mistakes
The website helps you correct errors.
Animation
The website contains only a few short animations that stop automatically after a short time.
Light/flash effects
The website does not contain any light or flash effects that could trigger photosensitive seizures.
Time limits
The website does not have any areas with time limits.
Audio output
The website features audio-related output in several places, such as subtitles. You can pause, stop and adjust the speed and volume.
Feedback, complaints and contact details
We are constantly expanding and improving our accessible services. If you notice anything that prevents you from accessing our website, such as problems not described in this statement or deficiencies in compliance with accessibility requirements, please let us know.
Please describe the problem and provide us with the Internet address (URL) of the affected website or document.
Contact: barrierefreiheit@casinos.at
If you have any further questions or require additional information, please do not hesitate to contact our Service Center in writing or by telephone:
Version: 25.6.2025