Player Protection: Compliance
Full compliance in the handling of our games, active anti-money laundering management, full adherence to all data protection requirements, and the highest standards of security and safety for every player: these criteria are essential for licensed gaming companies.
Compliance on every level
Compliance plays a central role in the business activities of Casinos Austria and the Austrian Lotteries Group and as our code of conduct is the foundation for all our activities. Developing the compliance management system further is something particularly important to our Group. The targets we have set help us to ensure that the management system remains highly effective and to make further improvements.
Compliance in the Group
Based on the Austrian Code of Corporate Governance, the Casinos Austria and Austrian Lotteries Group understands compliance to mean adherence to statutory provisions and regulatory standards but also the observance of ethical requirements and standards. In particular, compliance also includes the establishment of organisational measures and processes to ensure requirements are adhered to.
Compliance priority areas
Data protection
The effectiveness of our Group’s data protection management system, which has been in place for more than ten years, is documented and confirmed in the course of regular internal and external audits. Data protection compliance activities focus on the security of customer and guest data, but also on the personal data of all staff members as well as on ensuring compliance with the rights of the data subject.
Information Security
Information security helps protect against threats to the confidentiality, availability and integrity of information and thus prevents economic damage by minimising risk. The World Lottery Association’s industry standard (WLA-SCS) also provides lottery-specific requirements, which are addressed in the information security management system.
Compliance and anti-money laundering
As part of an audited management system for anti-money laundering and crime prevention, money laundering risks are continuously assessed and anti-money laundering training courses regularly held. The Group works closely with the Austrian Federal Criminal Police Office’s Financial Intelligence Unit (FIU) in this area.