Player Protection

"Gaming with Responsibility" is the basis of all of our activities.

Visiting a casino is meant to allow you to play games in a relaxed atmosphere and provide an exciting leisure-time experience. Most people play games responsibly and in compliance with their means. Casinos Austria is aware, however, that participation in gaming may become problematic in individual instances. We therefore inform our guests what we do – and what they themselves can do – to ensure that gaming continues to be an entertaining pleasure.

10 recommendations for Responsible Gaming

1. Before you start, fix a specific stake that is reasonable in terms of your financial means.
2. Only play for amounts you have set aside for your leisure time and entertainment.
3. Make sure that your participation in games of chance never outweighs other leisure time activities you pursue.
4. Only play for fun and entertainment. Gambling is not an alternative to gainful work.
5. Avoid taking higher risks to compensate for any losses incurred.
6. Do not play whenever you are under extreme stress, depressed or heavily burdened in other ways.
7. Do not play under the influence of drugs, alcohol or other psychotropic substances.
8. Remember that in gaming, it is nothing but chance that decides about winning or losing.
9. Give yourself a time limit for playing and stick to it. Take regular breaks during gaming.
10. Take this opportunity to make the anonymous self-test on www.spiele-mit-verantwortung.at/en regarding your gaming behaviour.