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Conditions of participation

Online Sweepstakes at casinos.at

Register, log in and play to win

To be able to participate in sweepstakes at casinos.at, please register as a My Casino User. By confirming your registration, you also accept the terms and conditions for any sweepstakes you choose to enter. As soon as you have confirmed your registration, you can log in and play.

T&Cs GOVERNING PARTICIPATION IN ONLINE SWEEPSTAKES AT CASINOS.AT

  1. For purposes of your participation in online sweepstakes, your data are automatically transferred in full from your user registration on the website.
  2. Winners are determined by random generator.
  3. Winners will be notified in writing by e-mail.
  4. Any taxes, fees and charges associated with winning a prize are borne by the winner.
  5. Employees of Casinos Austria and of partners who provide prizes as part of the prize draw, as well as their relatives, are excluded from participation.
  6. Recourse to the courts is not permitted.

PRIVACY STATEMENT

SWEEPSTAKES BY E-MAIL OR POST

FOR MEMBERS OF THE "POINTS & MORE" GLÜCKS CARD BONUS PROGRAMME

  1. Organiser and participation
    1. The sweepstakes are organised by Casinos Austria AG, Rennweg 44, 1030 Vienna ("Casinos Austria").
    2. All persons who have reached the age of 18 at the time of participation and have been contacted by Casinos Austria by e-mail or post in respect of participating are eligible to participate. Prize draws are held (i) among all participants or (ii) exclusively among members of a certain level of the Glücks Card programme "points & more" ("RED", "GOLD" or "PLATINUM").
    3. Persons who are excluded from games of chance or promotions (i.e. prize draws, sweepstakes, competitions, prize competitions or similar offers) of Casinos Austria are not eligible to participate. Furthermore, employees of Casinos Austria AG and Cuisino Ges.m.b.H. as well as of companies providing prizes in the context of a sweepstakes game are not entitled to enter  sweepstakes of Casinos Austria.
    4. Participation in the sweepstakes is voluntary and free of charge. The prizes may vary depending on the level of the Glücks Card programme "points & more". Participants may only enter the sweepstakes in their own name. Participation in the sweepstakes is also possible without purchasing a welcome chip package.
    5. By entering the sweepstakes, the entrant accepts these T&Cs.
    6. In addition, the visitor and gaming rules of Casinos Austria AG apply.
    7. Casinos Austria reserves the right not to admit participants to the sweepstakes or to exclude them from entry in the sweepstakes. Casinos Austria will exercise this right in particular in the event of violations of these T&Cs.
       
  2. Promotion period, prize and sweepstakes procedure
     
    1. The sweepstakes campaign period, the prizes to be won - which may vary depending on a certain level of membership in the Glücks Card programme "points & more" -, any prize draw dates and the sweepstake procedures to be applied are contained in the respective sweepstake description. The respective group of participants will be informed about the sweepstakes by e-mail or by post.
    2. Winners and/or prizes are determined by Casinos Austria, its vicarious agents or commissioned third parties, by means of an electronic draw from which the public is excluded, using a random number generator.
    3. The winner will be notified of the prize in writing by e-mail to the e-mail address provided in the sweepstakes. The winner must confirm acceptance of the prize in writing to Casinos Austria at mail@casinos.at within 7 days of receipt of the prize notification, otherwise the prize will be forfeited. Unless otherwise announced in the e-mail notification, winnings are to be collected directly from the casino. If lucky points are won, they will be credited directly to the winner’s customer account.
    4. Any disadvantages resulting from the provision of incorrect contact details shall be borne by the participants providing such details.
    5. The winner shall bear all costs associated with the redemption of a prize (e.g. costs for travel to and from our offices, taxes, fees and duties).
    6. Unless they are cash prizes, the prizes cannot be redeemed for cash. The prizes cannot be exchanged and are non-transferable.
    7. Casinos Austria reserves the right to cancel or terminate the sweepstakes at any time without giving reasons.
       
  3. Liability

    The liability of Casinos Austria and its officers and directors, employees and vicarious agents arising from or in connection with the sweepstakes, irrespective of the legal grounds of any claim, is limited to cases of intentional acts or gross negligence, with the exception of personal injury.
     
  4. Privacy

    Casinos Austria AG may process the following personal data of participants for the purpose of conducting and processing the sweepstakes and ensuring compliance with the terms and conditions of participation, insofar as this is absolutely necessary to achieve the processing purposes: Personal master data (including name, e-mail address, date of birth, other contact details), information on any visit to a casino and membership in the Glück Card programme as well as other information that is absolutely necessary for the processing of the sweepstakes. The personal data will be processed for as long as is absolutely necessary to achieve the purposes for which they are required. Any further storage may result from legal obligations or, if applicable, pending administrative or judicial proceedings. Further information on data processing can be found in Casinos Austria AG’s privacy statement, which can be accessed at casinos.at/en/privacy-statement or viewed at Casinos Austria AG’s casinos.
     
  5. General provisions
     
    1. Consumer information can be found at smv.at and all casinos.
    2. Casinos Austria assumes no liability for the technical availability and function of the sweepstakes. This applies in particular, but not exclusively, to cases in which proper implementation of the sweepstakes is impeded, influenced or rendered impossible for technical or legal reasons. Casinos Austria accepts no liability for lost chances of winning. No correspondence will be entered into regarding the sweepstakes. There is no recourse to the courts available.
    3. Should any provision of these T&Cs or any part thereof be deemed invalid, this shall not affect the validity of the remaining provisions and the T&Cs. Implementation of the sweepstakes is governed exclusively by Austrian law.

Valid as of: 25 March 2022