5. Data privacy and telecommunications
5.1. Data privacy
Within the framework and for the purpose of implementing the Glücks Card programme, as well as to provide customer support for the Glücks Card programme, Casinos Austria AG, Rennweg 44, A-1038 Vienna collects the following personal data with the aid of computer technology: gender, name, date of birth, nationality, as well as (if available and/or provided) email address(es), address(es), telephone number(s), interests (dining, events, range of games), company, title, orders and purchasing behaviour in the online shop, the use of promotions/items consumed during visits to establishments, participation in prize games and draws, as well as data concerning visits to and gaming at establishments in accordance with section 2.
In submitting the participation request according to section 1.2.1., the participant indicates her/his agreement with the privacy statement of the Casinos Austria AG & Österreichische Lotterien GmbH group of companies; in the case of section 1.2.2., also with that of My Casinos Austria App.
Casinos Austria collects and processes personal data with the aid of computer technology on the basis of Article 8(1)(4) in conjunction with Article 8(3)(4) of Austria's Law on data protection (Datenschutzgesetz - DSG) or when the GDPR comes into effect (from 25 May 2018) pursuant to Article 6(b)) in conjunction with Article 6(a)) or Article 6(f)) for the purpose of implementing the programme, in particular for the purpose of customer support and on the basis of the legitimate interest Casinos Austria has in sending direct advertising to customers.
The above data are also processed on the basis of Article 107 of Austria's Law on telecommunications (Telekommunikationsgesetz - TKG) for the delivery of advertising material in accordance with section 5.2. of these Eligibility Requirements. Casinos Austria shall disclose the aforementioned data to third parties only insofar as doing so is necessary for implementation of the programme by Casinos Austria. In particular, data provided by Casinos Austria with regard to the services and benefits of cooperation partners offered to the participant within the framework of participating in the programme shall not be transmitted or disclosed to such cooperation partners without the participant's explicit consent. These data shall remain stored for this purpose only until the participant withdraws her/his consent.
Casinos Austria uses analysis software (profiling) for the purpose of calculating bonuses (visit bonuses and lucky points) and for the purpose of delivering mailings and information, which can be adapted individually according to the needs and requirements of the participant. More information on this is available in the privacy statement of the Casinos Austria AG & Österreichische Lotterien GmbH group of companies.
Casinos Austria sends direct mail to the participant in accordance with the provisions of the TKG.
On the basis of her/his personal data, i.e. (if available and/or provided) email address(es), name, date of birth, nationality, address(es), telephone number(s), interests (dining, events, range of games), company, shopping behaviour in the online shop, use of promotions/items consumed, participation in prize games and draws, as well as data concerning visits to and gaming at establishments, the participant receives personalised mailings and information by email, text message, post and telephone from Casinos Austria. The mailings and information contain both general news and news that has been personalised according to the participant's interests about promotions and offers (e.g. entry price reductions, vouchers, dining services, events, highlights from the world of lotteries), the gaming and betting programme (e.g. poker tournaments, casino tournaments), services (e.g. information about player protection, customer surveys and Glücks Card programme benefits),
promotions in the Casinos Austria online shop (e.g. for purchasing vouchers, special offers and discounts), current prize games and draws organised by the Casinos Austria AG & Österreichische Lotterien GmbH group of companies (Casinos Austria AG, Österreichische Lotterien Gesellschaft m.b.H., win2day Entwicklungs -und Betriebsgesellschaft m.b.H., Glücks- und Unterhaltungsspiel Betriebsges.m.b.H., Österreichische Sportwetten Gesellschaft m.b.H., Casinos Austria International Holding GmbH, Cuisino Ges.m.b.H. and Congress Casino Baden Betriebsgesellschaft m.b.H.), as well as cooperation partner benefits insofar as they are offered within the framework of the Glücks Card programme.
RIGHT OF OBJECTION
The participant may object to the delivery of mailings and information in accordance with section 5.2. at any time free of charge upon collection of contact details via a link in the email, by email to firstname.lastname@example.org or email@example.com, by calling +43 1 534 40 50, by letter to Casinos Austria AG – CRM, Rennweg 44, A-1038 Vienna or in person at any establishment of Casinos, thus rendering the processing of personal data inadmissible from the time at which the withdrawal is received. The legitimacy of processing the personal data up until withdrawal shall not be affected by the withdrawal.
It is explicitly noted that the participant's participation in the programme shall not end because of an objection to the receipt of mailings and information in accordance with section 5.2. In the case of participation in accordance with section 1.2.1., the participant will be informed of the current balance of the visit bonuses and lucky points at an establishment of Casinos Austria upon request. In the case of participation in accordance with section 1.2.2., the visit bonus balance will be communicated via the My Casinos Austria App.