Visitor Information

Vouchers
Are you interested in purchasing vouchers, giving them as gifts or just redeeming them? Our casino vouchers are conveniently available in our online shop (print@home) or in the casino reception area during opening hours. A table reservation is kindly requested when redeeming gourmet vouchers (e.g. Dinner & Casino). All information on our vouchers and group offers for occasions such as bachelor or bachelorette parties, birthdays or company parties can be found in the "Packages" section.

Dresscode
Here at Casino Wien, we go with the times and are aware of current trends, therefore we have adjusted our dress code accordingly. However, as dining and playing in stylish attire makes the whole experience more elegant, we ask out guests visiting the casino on the upper floors to wear appropriate clothing, which is not too casual, especially on Friday and Saturday. DO's: Suit, cocktail dress, nice jeans, shirt, polo, blazer, jacket, closed shoes, neat clothing. DON'Ts: Shorts, flip flops, sandals for men, ripped jeans, trainers, hats and caps, too leisurely clothing. In the Jackpot Cafe at the ground floor it's entirely casual. Here nice casual wear that isn't too leisurely is fully sufficient.

Contact
T: +43 (1) 512 48 36
M: wien@casinos.at
Reception manager/guest area: +43 (1) 5124836 - 21220
Hall manager/gaming area: +43 (1) 5124836 - 21251
Office: +43 (1) 5124836 - 21202
Casino Restaurant: +43 (1) 5124836 - 21500

Public Transport
Karlsplatz: U1, U2, U4
Opera: Trams 1, 2, D, 71, 59A, Badner Bahn, local Vienna trains
Stephansplatz: U1, U3
Nightline Opera: N46, N49, N62, N71, N75

Opening Hours
Jackpot Cafe: daily 09.00 am to 04.00 amSlot machines at the upper floors daily 11.00 am to 04.00 amClassic Casino: daily 03.00 pm to 04.00 amCasino Wien closes on 23 December at Midnight.Casino Wien is closed on 24 December.

Parking
Casino Wien is located in the pedestrian zone of Kärntner Straße.The following garages are located nearby:Kärntner Straße – Opernring (directly by the Vienna Opera)Palais Corso - Mahlerstraße 12

Smoking
Casino Wien has gaming space divided into smoking and non-smoking areas. Our bars are all located in the non-smoking area. The restaurant is non-smoking.

Restaurant
We look forward to your visit in our casino's own restaurant "Cuisino" on the 2nd floor of our establishment. In October 2018 our Casino restaurant team was awarded a "toque" for the fourth time in a row. It is also possible to dine in our casino restaurant without visiting the casino, but identification is necessary for checking in. Table reservations are kindly requested. The Dinner & Casino package can also be redeemed in one of our partner restaurants. Further information is available in the "Restaurant" section.

Game Card
You have the chance to play on all of our slots with either cash or our game card. Your wins and losses can be booked or charged on the game card. The payout of your prize is handled conveniently at our cashiers' office. Tip: at reception and for no charge we will be pleased to issue your personal Glücks Card Plus, which provides numerous advantages while serving as your personal game card.

Taxi
Hotel Sacher, Opera, AlbertinaTel. 60160, Tel. 40100, Tel. 31300

Wireless LAN
Free W-LAN from Freewave for guests in Casino Wien

Payment Options
Cash, bank card and credit cards (Visa, DC, Master Card, JCB).