Visitor Information

Casino Wien Information ABC

Address
Casino Wien
Kärntner Straße 41
1010 Vienna, Austria
Tel.: +43 1 512 48 36

Accessibility
All areas of the casino are accessible with our lifts. Casino Wien naturally has a toilet for the disabled as well.

Casino Collection
Whether as a souvenir, gift or memento of your own visit to the casino, our Casino Collection items are genuine eye-catchers. We always come up with trendy & practical products – have a look in our display cases to see if there's something there for you. The latest top sellers: poker cards, poker boxes, trendy casino watches, a power bank, cool bracelets, umbrellas, Swarovski pens ...

Admission Rules
Admission to the casino as well as the casino restaurant is possible on completion of age 18 in accordance with the visiting and gaming regulations of Casinos Austria AG. Official photo identification (passport, personal identification card or driving licence) is required. Check-in takes place at reception on every visit. The piece of identification must be presented on every visit.

Admission Packages / Welcome Chips
Admission to Casino Wien is free of charge. Our guests are offered chip packages at reduced prices, however. For € 23 you receive welcome chips worth € 25, or for € 27 you receive welcome chips worth € 30. The welcome chips can be played daily at any time on all tables and slot machines (in the form of a game card). The welcome chips must be played and it's not possible to change them back!

Event Calendar
In the event calendar section you can find all of the highlights on our promotions, fantastic events, additional chances to win as well as culinary tastings and dinner events.

Facebook & Instagram
At https://www.facebook.com/casino.wien/ and https://www.instagram.com/casinowien fans of Casino Wien will find fantastic drawings and the latest information on events and tastings.

Cloakroom
Jackets and coats may be placed in our cloakroom on the ground floor during your visit. The cloakroom fee is 1,20 cents. All of the Casino Collection products in our display cases are also available there for purchase.

Gastronomy

• STREET CAFE on Kärntnerstraße (April-October): Breakfast from 8 am to 11 am, Lunch/Snacks available till 5 pm, light summer cuisine,
  cool drinks, ice coffee, coffee 2 go, cake
• BAR in the JACKPOT CAFE (ground floor): a small bar for a quick drinks or snack
• CASINO BAR (1st floor): stylish bar with a large selection of freshly mixed cocktails and trendy drinks & snacks
• MOET BAR (1st floor): this small historic corner of Cercle Bar can also be exclusively rented
• SALON BAR (2nd floor): enjoy coffee specialities here directly in the Oval Salon, the slot machine area of the 2nd floor
• CUISINO - CASINO RESTAURANT (2nd floor): enjoy the finest award-winning cuisine in the Red & Grey salon

Glücks Card
Pick up your free casino Glücks Card at casino reception. The short application can be quickly filled out and your card issued to you immediately. The Glücks Card allows you to enjoy numerous bonuses and surprises on additional visits. The Glücks Card also serves as your personal game card on the slot machines. More information can be found in the "Glücks Card" section.

Vouchers
Are you interested in purchasing vouchers, giving them as gifts or just redeeming them? Our casino vouchers are conveniently available in our online shop (print@home) or in the casino reception area during opening hours. A table reservation is kindly requested when redeeming gourmet vouchers (e.g. Dinner & Casino). All information on our vouchers and group offers for occasions such as bachelor or bachelorette parties, birthdays or company parties can be found in the "Packages" section.

Dresscode
Gaming and dining is simply more beautiful in an elegant outfit, thus we kindly request appropriate, not too leisurely attire from our guests on the 1st and 2nd floor. DO's: Suit, cocktail dress, nice jeans, shirt, polo, blazer, jacket, closed shoes, neat clothing. DON'Ts: Shorts, flip flops, sandals for men, ripped jeans, trainers, hats and caps, too leisurely clothing. In the Jackpot Cafe at the ground floor it's entirely casual. Here nice casual wear that isn't too leisurely is fully sufficient.

Contact
T: +43 (1) 512 48 36
M: wien@casinos.at
Reception manager/guest area: +43 (1) 5124836 - 21220
Hall manager/gaming area: +43 (1) 5124836 - 21251
Office: +43 (1) 5124836 - 21202
Marketing: +43 (1) 5124836 - 21210
Casino Restaurant: +43 (1) 5124836 - 21500

Public Transport
Karlsplatz: U1, U2, U4
Opera: Trams 1, 2, D, 71, 59A, Badner Bahn, local Vienna trains
Stephansplatz: U1, U3
Nightline Opera: N46, N49, N62, N71, N75

Opening Hours
Jackpot Cafe: daily 09.00 am to 04.00 am
Solt machines at the 2nd and 3rd floor daily 11.00 am to 04.00 am
Classic Casino: daily 03.00 pm to 04.00 am
Casino Wien is closed on 24 December.

Parking
Casino Wien is located in the pedestrian zone of Kärntner Straße.
The following garages are located nearby:
Kärntner Straße – Opernring (directly by the Vienna Opera)
Palais Corso - Mahlerstraße 12

Smoking
Casino Wien has gaming space divided into smoking and non-smoking areas. Our bars are all located in the non-smoking area. The restaurant is non-smoking.

Restaurant
We look forward to your visit in our casino's own restaurant "Cuisino" on the 2nd floor of our establishment. In October 2015 our Casino restaurant team was awarded a "toque". It is also possible to dine in our casino restaurant without visiting the casino, but identification is necessary for checking in. Table reservations are kindly requested. The Dinner & Casino package can also be redeemed in one of our partner restaurants. Further information is available in the "Restaurant" section.

Game Card
You have the chance to play on all of our slots with either cash or our game card. Your wins and losses can be booked or charged on the game card. The payout of your prize is handled conveniently at our cashiers' office. Tip: at reception and for no charge we will be pleased to issue your personal Glücks Card Plus, which provides numerous advantages while serving as your personal game card.

Taxi
Hotel Sacher, Opera, Albertina
Tel. 60160, Tel. 40100, Tel. 31300

Wireless LAN
Free W-LAN from Freewave for guests in Casino Wien

Payment Options
Cash, bank card and credit cards (Visa, DC, Master Card, JCB).